Please see FAQ: Application Access Privileges. It answers this question in detail.

The Brillians App may not open for one of the two reasons:

  1. You do not have privileges to the Brillians App, or,
  2. The Brillians App is not accessible due to a [temporary] network issue.

If the above issue persists after RESTARTING WINDOWS, please contact the Clinical Informatics staff or the Brillians POCs at your VAMC. The above FAQ explains possible causes and solutions.