Brillians is designed for clinical staff, not computer geeks. Therefore, the user interface is simple, intuitive and easy to navigate. All the features have similar layout which eases the learning curve. Therefore, users rarely need help once they become familiar with the basics.
Brillians provides extensive help in form of:
- Training Videos: These are short, 10-12 minutes long videos, especially useful to the new users. (https://www.youtube.com/playlist?list=PL7vvfldMLFFfkRxh6yz7KRgpKmyR7gKZH)
- Conventional “Help” menu on the main form provides extensive help.
- The “blue question mark icon” in right lower corner of each feature’s form. This opens a short, 1-2 page, help PDF specific to that feature.
- The clinical informatics staff and the super-users in your VAMC can assist with many common issues.